Hill-Rom TotalCare Hospital Bed - Refurbished

Delivery of hospital bed can NOT be made to any customer that lives in a residential building and requires an elevator.

The Hill-Rom TotalCare Hospital Bed includes a mattress. Optional air mattress is available. It is in excellent condition and certified to proper operating specifications.

The Hill rom TotalCare Bed features both manual and hydraulic controls with which the caregiver can easily transition the patient surface into numerous positions from either side. Voltage switches operate the electric controls and are accessible to both caregiver and patient. The manual controls allow the bed to be operated and adjusted during transport when electric power is not available. Head, knee, foot, and bed up/down functions are easily operated through the hydraulic manual control, and a lockout feature is available to caregivers in order to disable the bed system articulating functions.

Due to its versatility and ease of use in emergency situations, this bed is ideal for acute patient care, medical/surgical care, post anesthesia care, and certain emergency departments.

Warranty Hill-Rom TotalCare:

Full 1 Year (Medical Facilities) / 120 Days (Residential Customers)

Note: 

• Recommended for hospital use only. Hospital bed wand/remote not included nor is required for operation.
• Includes New Mattress

Features Hill-Rom TotalCare:

• Side rail controls.
• Removable Headboard.
• Removable Footboard.
• Locking Wheels (x4).
• Brake pedal on both sides of bed.
• CPR Release - lowers head down from the elevated position to a flat position.
• CGI Interface.
• Manual and electric controls.
• Scale System (optional): Can weigh patient and keeps a history of patient weights.
• Bed Exit Alarm (optional).

Specifications Hill-Rom TotalCare:

• Overall Width:
• Side Rails Up: 40".
• Side Rails Down: 36.5".
• Overall Length: 91.5".
• Head Elevation: 75° (Maximum).
• Knee Elevation: 20° (Maximum).
• Trendelenburg: 12° (Maximum).
• Reverse Trendelenburg: 12° (Maximum).
• Safe Working Load: 500 lbs (Patient and Equipment).
• Casters: 5".
• Sleep Surface: 35" x 83".
• Height Range: 14.5 - 33.5".
• Maximum Scale Weight (optional): 400 lbs (181 kg).

Other options avaiable, call us for more information (833-238-4633)

Hospital Bed Policy

In an effort to best serve our customer’s individual needs and circumstances, we have outlined our new shipping procedures below. The changes made to our hospital bed policy will be effective for all orders starting on August 1st 2020. Invoices will not be adjusted for orders placed prior to this date. We have elected for these changes to encourage safe and efficient deliveries for all of our customers.

Florida Deliveries:

All customers with a delivery address that resides within the state of Florida will be charged a flat $500 shipping fee. This shipping fee will include freight transport and inside delivery. We will make all shipping arrangements necessary for your hospital bed purchase.

Texas Deliveries:

All customers with a delivery address that resides within the state of Texas will be charged a flat $500 shipping fee. This shipping fee will include freight transport and inside delivery. We will make all shipping arrangements necessary for your hospital bed purchase.

Out Of State Deliveries:

All customers with a delivery address outside the state of Florida or Texas (within the contiguous United States) will be charged a flat $500 shipping fee. This shipping fee will include freight transport for curbside only. The customer may request inside delivery for an additional fee relative to market rates within the delivering address. A request for inside delivery must be submitted to admin@cevimed.com prior to the hospital bed’s scheduled freight delivery.

Inside Delivery Guidelines

Any hospital bed being delivered inside the residency must abide by the inside delivery guidelines. This allows for a safe and efficient delivery for your hospital bed. Should the delivery team report any violations to the below guidelines, they have the right to refuse delivery. The customer will be held liable for any additional costs associated with a refused delivery. Before the arrangement of shipment the customer must verify that:

• The hospital bed will be delivered to the provided address on the ground floor.
• There are no more than 3-5 steps leading into the doorway of the residence.
• The doorway(s) within the residence are at least 24 inches wide.
• There are no sharp turns or objects within the pathway for delivery inside the residence.

Curbside Delivery Notice

Hospital beds being delivered via curbside are dropped off in front of the residency and are not brought inside the home by the delivery driver. The customer is responsible for transporting the hospital bed inside the home. We recommend that your residency still abides by the inside delivery guidelines for easier moving. We also recommend arranging for 3-4 strong individuals to assist in the hospital bed transportation. To aid in the process, this video tutorial displays best practices when moving a hospital bed inside a residence: https://www.youtube.com/watch?v=A6nRIeWFgC0&feature=youtu.be

Warranty For Curbside Delivery

To avoid forfeiting warranties on any refurbished hospital bed, the customer is reasonable for providing video evidence of the hospital bed’s working condition upon immediate curbside delivery. This strictly applies to customers who do not use inside delivery services arranged by Cevi Med. The videos must be clearly filmed on the ground floor of the residence before the customer attempts to relocate the bed to another floor or location of the residence. This video must display the working functions of the bed. If the customer claims a warranty request on a hospital bed that has been relocated from the ground floor without a video sent prior to the request, the warranty will be considered null and void. This policy is intended to prevent misuse of the bed that is otherwise preventable by using proper moving professionals

Hospital Bed Mattresses

Prior to Covid-19 most of the refurbished hospital beds came with used mattresses. Keeping safety in mind we have implemented new measures dedicated to providing our customers with high quality beds. All refurbished hospital beds will now be sold with brand new mattresses. With the expectation of the Hill Rom TotalCare SPO2RT 2 P1900, Hill-Rom VersaCare Hospital Bed, and Hill-Rom TotalCare P1840 Bariatric Plus Hospital Bed will not include a new mattress as they are equipped with air mattresses.

How to make a damage claim?

Products or parts damaged in shipping are typically replaced depending on the condition and the damage. Our packing stage has improved over the years to virtually avoid all possibility of damage. In the event that the product you received was damaged you may make a claim by contacting customer service at (833-238-4633) or by emailing us at admin@cevimed.com. We will then contact you to determine how we can provide a solution to the damaged product.

How to make a warranty claim?

In the event that a warranty claim is needed, customers are asked to call (833-238-4633) or email us at admin@cevimed.com regarding their claim. We will then try to troubleshoot directly with you to resolve the issue. If we are unable to assist by providing a solution from our facility, we will contact a technician in your area to meet at your office to diagnose and repair the product.

Hill-Rom TotalCare Resources

• Hill-Rom TotalCare User Manual
• Hill-Rom TotalCare Service Manual